Making changes to your policy

We'll be introducing some exciting online features to your account area very shortly (as detailed below), to give you the flexibility to manage things yourself. In the mean time, if you need to change, update or adjust anything, please just get in touch with the Bikmo CX team, and they'll be very happy to help:

Tel: 01 223 8385

Email: hello@bikmo.ie

Are you buying a new bike that you’d like to add on to your policy (wise move), or are you selling that MTB which isn’t getting as much use as it should do?

You can update your policy values and your home address where your bikes are stored at any time, as many times as you like for that matter, completely free of charge, and it's really easy to do.

Step 1 – Sign in

Sign into your account, using the ‘LOG IN’ button located at the top of the Bikmo Homepage.

If, like most of us, you have trouble remembering your login details, you can simply click ‘Forgot your password?’ which will then allow you to create your own unique and memorable password.

Step 2 – Locate the 'Policies' section

Your policies are shown here, including their current status. Choose the policy that you are wanting to update and click 'Manage policy'.

This will take you into that specific policy where, in addition to being able to access more detail and policy documents, you will be presented with various options for making changes.

Step 3 - Update your details

Beneath the policy details, click on the 'Make an adjustment' link. You now have the option to make the following changes to your policy:

• Update address

• Update bike values

Update address:

Your current address will be displayed, with the option to enter your new address below. Once entered, click 'Continue'.

Update bike values:

Your current bike details will be displayed, showing the number of bikes you have covered, both at 'home' and when 'away from home', and the value of cover you have too.

Here, you can update these details, to reflect your current bikes and their values. So if you have treated yourself to a new bike, be sure to add it on or amend your values to ensure you are fully covered.

Once updated, click 'Continue'.

Finally

Any resulting changes to your premium and payments will be shown beneath the heading 'Your policy adjustment', check these and click 'Accept & Continue' for confirmation.

If your payments have decreased, and you have an annual policy, we will reimburse you with that amount.

Your policy schedule will be updated with immediate effect, confirming that these changes have been made.