We'll be introducing some exciting online features to your account area very shortly (as detailed below), to give you the flexibility to manage things yourself. In the mean time, if you need to change, update or adjust anything, please just get in touch with the Bikmo CX team, and they'll be very happy to help:
Tel: 076 8886 022
Are you buying a new bike that you’d like to add on to your policy (wise move), or are you selling that MTB which isn’t getting as much use as it should do?
You can update your policy values and your home address where your bikes are stored at any time, as many times as you like for that matter, completely free of charge, and it's really easy to do.
Step 1 – Sign in
Sign into your account, using the ‘My Account’ button located at the top of the Bikmo Homepage.
If, like most of us, you have trouble remembering your login details, you can simply click ‘Forgot your password?’ which will then allow you to create your own unique and memorable password.
Step 2 – Locate the 'Policies' section
Your policies are shown here, including their current status. Choose the policy that you are wanting to update and click 'Manage policy'.
This will take you into that specific policy where, in addition to being able to access more detail and policy documents, you will be presented with various options for making changes.
Step 3 - Update your details
Beneath the policy details, click on the 'Make an adjustment' link. You now have the option to make the following changes to your policy:
I want to change the total value of my bikes from €Your current value
I want to change my value away from home from €Your current value
My bikes are no longer stored at Your post code
You can change any of the options by ticking the box, which will open up a field to input the new information. Click on the orange 'Recalculate my premium' button, and select the full address if updating this.
Any resulting changes to your premium and payments will be shown beneath the heading 'Your policy adjustment', check these and click 'Accept & Continue' for confirmation.
If your payments have decreased, and you have an annual policy, we will reimburse you with that amount.
This will update your policy schedule, and an email will be sent to you, confirming that these changes have been made.