We'll be introducing some exciting online features to your account area very shortly (as detailed below), to give you the flexibility to manage things yourself. In the mean time, if you need to change, update or adjust anything, please just get in touch with the Bikmo CX team, and they'll be very happy to help:
Tel: 076 8886 022
We don't require the details of your bikes and kit for you to take out a policy, but it can help to add them to your account.
You can add bikes, components, accessories and clothing to your Bikmo account, along with photos, receipts, or any documents which can prove ownership of your bikes and kit.
A small amount of effort upfront in uploading this information will make your life easier in the event you need to make a claim, as your claims handler will already have all of your information. It’s simple to do and shouldn’t take long. Plus, if you lose your receipt then you don’t have to worry!
Step 1 – Sign in
Sign into your account, using the ‘My Account’ button located at the top of the Bikmo Homepage.
If, like most of us, you have trouble remembering your login details, you can simply click ‘Forgot your password?’ which will then allow you to create your own unique and memorable password.
Step 2 – Locate the 'Policies' section
Your policies are show here, including their current status. Choose the policy that you are wanting to update the card details for and click 'Manage policy'.
This will take you into that specific policy where, in addition to being able to access more detail and policy documents, you will be presented have various options for making changes.
Step 3 - Update your details
Beneath the policy details, click on the 'Edit your kit list' link. Any bikes or items of kit that you've already listed will now be shown.
To add a new item:
- click the orange button 'Add an item of kit'
- enter the make and model
- enter the year of manufacture
- add notes if required, such as frame number or any special detail
- upload an image of your kit by clicking 'Choose file' and selecting your saved image
- click 'Add to kit list'
If you upload multiple images to each item, please be aware that only one will show in your account.
If you would like to amend your listed items of kit at any time, simply click 'Edit' to make the changes or 'Remove'.
Key words: kit, list, photos, receipts, evidence, proof, ownership, warranty