I've updated my bikes in my bike list but it hasn't changed my policy values. How can I update my policy values?

The 'Kit list' is designed to be a convenient place to store photos and receipts for all of your shiny bike bits. It is not directly linked to your policy values, so adding bikes or wheels here will not update your insured levels of cover.

You can add bikes, components, accessories and clothing to your Bikmo account, along with photos, receipts, or any documents which can prove ownership of your bikes and kit.

A small amount of effort upfront in uploading this information will make your life easier in the event you need to make a claim, as your claims handler will already have all of your information. It’s simple to do and shouldn’t take long. Plus, if you lose your receipt then you don’t have to worry!

Step 1 - Log in

Sign into your account, using the ‘LOG IN’ button located at the top right of the Bikmo Homepage.

If, like most of us, you have trouble remembering your login details, you can simply click ‘Forgot your password?’ which will then allow you to create your own unique and memorable password.

Step 2 - Locate your 'Policies' section

When you log in, you'll arrive at your Dashboard. Your policies are show here, including their current status. Choose the 'Active' policy that you are wanting to make a claim from and click 'MANAGE POLICY'.

This will take you into that specific policy where, in addition to being able to access more policy details and your policy documents, you will be presented with various options for making changes:

Step 3 - Update your details

Beneath the policy details, click on the 'EDIT YOUR KIT LIST' link. Any bikes or items of kit that you've already listed will now be shown.

Click the link to 'Add a new item', and follow the simple instructions.

If you would like to amend your listed items of kit at any time, simply click 'VIEW' to make the changes or 'DELETE'.

If you need help at any point, just give the Bikmo CX team a shout and we'll do our best to help.

Tel: 01244 470 337

Email: hello@bikmo.com

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