If you’re broken down or you can't repair your bike and continue with your ride, then take the following steps;
Notify Bikmo on 01244 470 337 to log the claim and get approval that the transport charges can be covered.
Source transport back to the nearest location from which you can continue your journey (listed below) and make sure to get a receipt.
Complete our online Claims Form within your Bikmo account within 28 days of the breakdown incident.
The transport charge will be refunded to your specified bank account within 28 days from approval of the claim.
- Unless you get prior approval before you incur the transport charges, they may not be covered.
Provided your claim is approved, we will cover transport up to the value of £150 to;
- The nearest suitable bike shop OR
- The most appropriate train station OR
- Your vehicle if nearer OR
- Home, if it’s nearer than the above.