If your bike is stolen or you've had an accident and you can't repair your bike and continue with your ride, then take the following steps;
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Notify Bikmo on 01244 470 337 to log the claim and get approval that the transport charges can be covered.
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Source transport back to the nearest location from which you can continue your journey (listed below) and make sure to get a receipt.
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Complete our online Claims Form within your Bikmo account within 28 days of the incident.
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The transport charge will be refunded to your specified bank account within 28 days from approval of the claim.
IMPORTANT INFORMATION
- Unless you get prior approval before you incur the transport charges, they may not be covered.
Provided your claim is approved, we will cover transport up to the value of £150 to;
- The nearest suitable bike shop OR
- The most appropriate train station OR
- Your vehicle if nearer OR
- Home, if it’s nearer than the above.
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