We'll always try to resolve any issues that you experience as quickly as possible, and in a fair and consistent way.
If, for any reason, you feel that we've not delivered on our promise with regards to our service or your policy, please let us know.
We have several products and policies so, to ensure that your complaint is received at the correct location and dealt with by the appropriate team, please follow the specific instructions contained within your Policy Wording document, which was issued at the time of your policy purchase, and which can be found within each of our product websites.
Key words: complain, dissatisfaction
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