This is not food courier insurance and we cannot provide you with a food courier certificate.
Rider accident insurance does not provide any cover for damage or theft to your property to your bike, scooter, moped or car.
The information below is designed to give you a summary overview of the cover provided. For a full breakdown of each cover benefit, and any exclusions or conditions, we'd recommend you read the full details of insurance which you can find here.
Your cover benefits
The insurance pays you in case you have an accident whilst working with Deliveroo, and you can’t work as a result of your injury.
For riders who have worked with Deliveroo for 2 months or more will receive the lesser of:
- £50 per day, or
- 75% of your average income from Deliveroo in the 6 month period before your injury (before Tax and National Insurance).
For riders who have worked with Deliveroo for less than 2 months will receive:
- Fixed rate of £25 per day
You can claim up to a 30 day period, but you can't claim for the first 7 days waiting period.
If you've worked with Deliveroo for 3 months and your average income was £50 per day before any tax or NI, then you would be paid £37.50 per day for each day you can’t work. The maximum period you can claim for is 30 days following the waiting period of 7 days.
If you've worked with Deliveroo for less than 2 months, you will be paid a fixed amount of £25 per day that you can’t work as a result of the injury. The maximum period you can claim for is 6 days following the waiting period of 7 days.
You can also claim for a lump sum following an accident, bodily injury or assault. The list of injury types and sums insured is provided in the policy wording document available here (see the Table of Benefits section).
Delivering for other companies (not Deliveroo)
You must work with Deliveroo to be eligible for any benefit under this policy, but working with, or for, any other companies does not void or invalidate your cover whilst you are working for Deliveroo.
If you suffer an accident or injury whilst working with, or for, any other company, you will not be eligible for cover under this free rider insurance.
I was working as a substitute, am I covered?
Rider accident insurance covers substitutes providing you were working under the account of an active rider and in accordance with their rider supplier agreement. Substitutes can make a claim using the same form here.