Bikmo UK

Bikmo UK Basecamp

• Update your 'Kit list'
• Making changes to your policy
• How do I make a claim?
• Direct Debit payment system

Your GO Policy

• Your GO Policy benefits
• Getting to know your GO policy
• Making changes to your GO policy
• Making a claim on your GO policy

Your PLUS Policy

• Your PLUS policy benefits
• Getting to know your PLUS policy
• Making changes to your PLUS policy
• Making a claim on your PLUS policy

Your RACE Policy

• Your RACE policy benefits
• Getting to know your RACE policy
• Making changes to your RACE policy
• Making a claim on your RACE policy

Your Policy Benefits

• Bikmo Policy Benefits
• BROMPTON GO - Policy Benefits
• BROMPTON PLUS - Policy Benefits
• BROMPTON RACE - Policy Benefits
• BIKMO GO - Policy Benefits - Policy start date before 16/03/2018
• BIKMO PLUS - Policy Benefits - Policy start date before 16/03/2018

See all 9 articles

Things we don't cover

• I'm a courier, can I get insurance with you?
• What value should I insure my bike for?

Quotes & Payments

• How to create a quote : Bikmo Guides
• Which card types do you accept?
• Direct Debit payment system
• Am I eligible for Bikmo cycle insurance?
• What are my options for payment?
• 0% monthly payments

See all 8 articles

Bikes

• Can you let me know how I can access the multi-bike discount listed on your website?
• Do you insure e-bikes?
• I ride a pink unicorn. It's priceless. How much would it cost me to insure it?
• I have a bespoke bike with custom components - can I insure my bike?
• I have a second-hand bike - can I insure it?

Equipment

• Are my clothes, shoes & helmet covered under my policy?
• If I get a new horn for my unicorn, how do I add the new value to my policy?
• I've got a second set of wheels - are these covered?
• What accessories & clothing are covered under my policy?

Competition & Races

• I ride a lot of sportives. Would I be covered if a had an accident during one?

Travel

• I'm going travelling with my bike - do I need to tell you?
• I'm a student living away from home. Which address should I register my policy under?
• I live in France - can I take out a Bikmo policy?
• I ride trail centres in the UK - am I covered if I damage my bike whilst riding the trails?

Family & Friends

• My partner also has 3 bikes - can I cover them under one policy?
• Do I need to list my partner or family member on the policy?
• A friend is visiting and I'd like to lend them my bike. Would I be covered if I lent my spare bike out?
• I own 3 bikes and we have another 5 bikes in the family. Do I need to take out separate policies or can I cover all of the bikes under one policy?

3rd Party & Personal Accident

• What is public liability cover?

Proof of Ownership

• I don't have a receipt for my bike - can I still be covered?
• What do I do if I don't have a receipt for my lock?
• What do I need for proof of ownership?

Which Locks?

• I own a Sold Secure Gold rated motorbike lock. Is this ok for my bicycle with your policy?
• Bikmo Locking Requirements

Travel Security & Cars

• How should I lock my bike when I'm away from home?
• Please can you confirm if the policy covers my bike on the roof rack of the car, is the car classed as an immovable object?

How to Guides

• Locking & Security Guide
• Buying Guide : Locks

Houses, Garages & Sheds

• Can I park or store my bike in a cycle hangar?
• I have a specific bike storage shed, can I store my bikes in this without a lock?
• What does the bike need to be locked to in the house, garage or shed?

Updating Details

• How do I change my payment card details?
• I have moved house today so I would like to transfer my policy to my new home address. Is it possible to do this online in my account?
• I've received a failed card payment notification from you. How can I update my card?
• I've updated my bikes in my bike list but it hasn't changed my policy values. How can I update my policy values?
• How do I make changes to my policy?

Listing Bikes & Kit

• I've taken out a policy with you but how do I upload photos and receipts?
• Add your bikes & kit
• I have recently purchased your insurance on our bikes but you haven't asked us for any detail of the bikes ie make, model, frame number etc. Is this not necessary with your policy?

How to Guides

• How can I make a complaint?
• Christmas Opening Hours
• How do I manage my Bikmo account?
• How can I contact you?
• I've managed to forget my password. How do I reset it?

What is the claim process?

• How do I make a claim?

Bike & Kit Claims

• How do I go about valuing a bespoke bicycle?

3rd Party Liability Claims

• How do a make a public liability claim?

Returning Home Cover

• How do I claim on the returning home cover?

Personal Accident Claims

• How do I make a personal accident claim?

Legal Support

• Legal Expenses Cover

RENEWALS

• What happens at renewal time?

Promoting Bikmo as an affiliate

• Your affiliate pack