Bikmo UK

Your CLIK Policy

• Your CLIK Policy benefits
• Getting to know your CLIK policy
• Making changes to your CLIK policy
• Making a claim on your CLIK policy

Your CLIK+ Policy

• Your CLIK+ policy benefits
• Getting to know your CLIK+ policy
• Making changes to your CLIK+ policy
• Making a claim on your CLIK+ policy

Your GO Policy

• Your GO Policy benefits
• Getting to know your GO policy
• Making changes to your GO policy
• Making a claim on your GO policy

Your PLUS Policy

• Your PLUS policy benefits
• Getting to know your PLUS policy
• Making changes to your PLUS policy
• Making a claim on your PLUS policy

Your RACE Policy

• Your RACE policy benefits
• Getting to know your RACE policy
• Making changes to your RACE policy
• Making a claim on your RACE policy

Your Policy Benefits

• Bikmo Policy Benefits
• BROMPTON GO - Policy Benefits
• BROMPTON PLUS - Policy Benefits
• BROMPTON RACE - Policy Benefits

Bikmo Free Cover

• Bikmo Free Cover Eligibility

Bikmo UK Basecamp

• Changing the bikes covered on your policy
• Update your 'Kit list'
• Making changes to your policy
• How do I make a claim?
• Direct Debit payment system

Things we don't cover

• I'm a courier, can I get insurance with you?

Quotes & Payments

• Direct Debit payment system
• Am I eligible for Bikmo cycle insurance?
• What are my options for payment?
• 0% monthly payments
• I need insurance for two bikes, both at £5k value. Can I have one policy at £10k or do I need two at £5k each?"

Bikes

• Can you let me know how I can access the multi-bike discount listed on your website?
• Do you insure e-bikes?
• I ride a pink unicorn. It's priceless. How much would it cost me to insure it?
• What value should I insure my bike for?
• I have a bespoke bike with custom components - can I insure my bike?
• I have a second-hand bike - can I insure it?

Equipment

• Are my clothes, shoes & helmet covered under my policy?
• If I get a new horn for my unicorn, how do I add the new value to my policy?
• What accessories & clothing are covered under my policy?

Competition & Races

• I ride a lot of sportives. Would I be covered if a had an accident during one?

Travel

• I'm going travelling with my bike - do I need to tell you?
• I'm a student living away from home. Which address should I register my policy under?
• I live in France - can I take out a Bikmo policy?
• I ride trail centres in the UK - am I covered if I damage my bike whilst riding the trails?

Family & Friends

• My partner also has 2 bikes - can I cover them under one policy?
• Do I need to list my partner or family member on the policy?
• A friend is visiting and I'd like to lend them my bike. Would I be covered if I lent my spare bike out?
• I own 2 bikes and we have another 3 bikes in the family. Do I need to take out separate policies or can I cover all of the bikes under one policy?

3rd Party & Personal Accident

• What is public liability cover?

Proof of Ownership

• I don't have a receipt for my bike - can I still be covered?
• What do I do if I don't have a receipt for my lock?
• What do I need for proof of ownership?

Which Locks?

• I own a Sold Secure Gold rated motorbike lock. Is this ok for my bicycle with your policy?
• Bikmo Locking Requirements

Travel Security & Cars

• How should I lock my bike when I'm away from home?
• Please can you confirm if the policy covers my bike on the roof rack of the car, is the car classed as an immovable object?

How to Guides

• Locking & Security Guide

Houses, Garages & Sheds

• Can I park or store my bike in a cycle hangar?
• I have a locked specific bike storage shed, can I store my bikes in this without needing a bike lock too?
• What does the bike need to be locked to in the house, garage or shed?

Updating Details

• I have moved house today so I would like to transfer my policy to my new home address. Is it possible to do this online in my account?
• I've updated my bikes in my bike list but it hasn't changed my policy values. How can I update my policy values?
• How do I make changes to my policy?

Listing Bikes & Kit

• I've taken out a policy with you but how do I upload photos and receipts?
• Add your bikes & kit

How to Guides

• How can I make a complaint?
• How do I manage my Bikmo account?
• How can I contact you?
• I've managed to forget my password. How do I reset it?

What is the claim process?

• How do I make a claim?

Bike & Kit Claims

• How do I go about valuing a bespoke bicycle?

3rd Party Liability Claims

• How do a make a public liability claim?

Personal Accident Claims

• How do I make a personal accident claim?

Legal Support

• Legal Expenses Cover & Eligibility

Renewals

• What happens at renewal time?