Are there restrictions for e-bike riders?
What e-bike can I use?
Your e-bike must be legal in the UK. It must also meet the rules in your Amazon Now agreement. You must not change (modify) it.
In the UK, a legal e-bike:
- only helps you when you pedal
- has a motor of 250 watts or less
- stops helping when you reach 15.5 miles per hour (25 km/h).
Some e-bikes sold online do not follow these rules. The law treats them as motorbikes. Courier Protect does not cover them.
What does “modified” mean?
It means someone has changed your e-bike from how the maker built it. For example:
- fitting a chip, app or kit to make it go faster
- removing the speed limit
- fitting a more powerful motor or battery.
If your e-bike is modified, you are not covered if you hurt someone or damage their property.
Do I need to look after my e-bike?
Yes. You must keep your e-bike in good working order and follow the maker’s instructions. Check your brakes, tyres and lights often.
If an accident happens because you did not look after your e-bike, we may not pay the claim.
Does Courier Protect cover my e-bike if someone steals it or it gets damaged?
No. Courier Protect does not cover your e-bike. It also does not cover your phone or other things you own. For this, you need separate insurance.