What is Courier Protect?

Courier Protect is insurance for people who deliver for Amazon Now on an e-bike. One policy gives you two types of cover:

• If you hurt someone or damage their property while you deliver. We pay up to £1,000,000.
• If you get hurt in an accident. We pay money to you, or to your family, up to £50,000. The amount depends on the injury.

Courier Protect is an annual policy. It lasts for 12 months, and you pay for it each month. It costs £14.84 a month.

‍

Why do I need insurance to deliver for Amazon Now?

Amazon asks every Amazon Now rider to have two types of insurance before they can deliver:

• Public liability insurance. This covers you if you hurt someone or damage their property.
• Personal accident insurance. This pays you money if you are injured in an accident.

Courier Protect gives you both.

Accidents can happen to anyone. If you hurt someone, they can ask you to pay for their injury or damage. This can cost a lot of money. Courier Protect pays this for you, so you can work without worry.

‍

Do I have to buy Courier Protect?

No. You must have public liability and personal accident insurance, but you can buy it from any insurer. If you buy it somewhere else, check that it meets Amazon’s rules.

We made Courier Protect for Amazon Now riders. It is designed to meet Amazon’s insurance requirements.

‍

Who are Bikmo and Chubb?

Bikmo is a UK insurance specialist for cyclists. Bikmo sells Courier Protect and looks after your policy. This includes your payments, changes, cancellations, new claims and complaints.

Chubb is the insurer. This means Chubb decides and pays claims. Chubb is one of the largest insurance companies in the world.

The Financial Conduct Authority (FCA) regulates both companies. The FCA is the UK government body that checks financial companies treat customers fairly.

‍

What documents will I get?

When you buy Courier Protect, you will get three documents sent by email and available in your online account:

• Your schedule. This shows your name, policy number, start date, price and the amounts we cover.
• The policy wording. This has all the rules of your insurance.
• The Insurance Product Information Document (IPID). This is a short summary of the cover.

Please check your schedule carefully. If anything is wrong, contact Bikmo as soon as possible.