When is my payment due? Why has my payment not been taken yet

January 27, 2026

Why hasn’t my payment been taken yet?

It’s normal! Your insurance starts straight away, but payments can sometimes take a little time to process.

Paying by Direct Debit?

It can take a little while to set up your Direct Debit and collect the first payment. You might also see the payment come from Hiscox instead of Bikmo - they’re one of our trusted insurance partners.

Important: Don’t cancel your Direct Debit, or your cover will stop.

We’ve got you covered - so you can ride worry-free and focus on the good stuff.