How to Cancel Your Policy

September 8, 2023

Simple steps to cancel your Bikmo insurance

If you need to cancel your Bikmo insurance, it’s quick and easy to do through your online account.

How to cancel

Follow these simple steps:

  1. Log into your Bikmo account
  2. Click 'Manage Policy'
  3. Select 'Cancel Policy'

That's it! We'll take care of the rest.

What happens next?

Once you've requested to cancel:

  • We'll process your cancellation request
  • We'll stop your Direct Debit payments
  • If you're due a refund, we'll send it to you

Will I get a refund?

Whether you’re eligible for a refund depends on when you cancel your policy and whether you’ve made any claims. Check out our article about refunds and cancellation terms to find out more.

Cancelling because something's changed?

A customer service agent will need to help you if you are canceling for the following reasons: 

  1. You have already made a claim 
  2. You are moving abroad

In these cases, we need to make a few additional checks. When you start your cancellation request, you’ll be redirected to an agent who can support you.